Heron Island, Great Barrier Reef, Australia

Wednesday 27 November 2013


Grappling once again with the sinking feeling that comes from a new gizmo not working quite as expected, frustration isn't exactly lessened by the added gush in this helpdesk response:

Thanks for reaching out to us! This is a quick confirmation to let you know that we've received your mail, and will be working as quickly as possible to respond. If it takes us a bit longer to respond than you'd like, we apologize for any convenience. We’re working tirelessly behind the scenes to get back to you.