As I career down the escalator, it's clear there's a train at the platform: but the crowds aren't pushing to get in, they're just standing waiting. Some of the doors are open, some aren't; the train is quite empty.
Something Is Not Right.
Eventually the platform attendant announces that someone is ill on a train two stations along, and she'll let us know when the trains will be moving again, and whether this train is to be boarded or not. Before she can do so, the doors close and the train moves off empty, leaving a full trainload of passengers, and the new arrivals, puzzled and bemused.
At this point, a cheery message tells us there's a good service on all London Underground lines this morning. Once again, the PR tells us something that is not only not the case, but even if it were true would be of no informational value at all.
Does no-one at LUL have any common sense?